Refund and cancellation policy

If ClientSearch is not right for you, ask for a refund within 3 days of your first payment and we will refund that payment in full. This applies once per customer.

After that, subscription payments are not refundable, including renewals and partly used billing periods, because you will already have received lists from us.

You can cancel any time by emailing hello@clientsearch.app from the address on your account. We confirm within 2 business days. Your plan stays active until the end of the period you have paid for, and you will not be charged again.

We will refund you if we charged you by mistake, charged you twice, or could not deliver the service you paid for, or if the law where you live gives you the right to a refund. Nothing in this policy limits those rights.

Email hello@clientsearch.app from the address on your account, and include the date of your payment. We reply within 2 business days.

Approved refunds are issued within 7 business days to your original payment method. Your bank or card issuer may take longer to show it. Our payment provider may process the refund and send you the confirmation.

Please contact us first, as it is usually the quickest way to fix a billing problem. This does not limit your right to raise a dispute with your bank or card issuer.